[Resolved] Reliance Broadband Connection — billing complaint | |
I've reliance broadband connection of 1 GB data plan. I only use it for my work purpose. Now this is the 3rd time they have charged me high bill, although I've never used it so much. my bill used to be generated on 23rd day of each month. so when I checked my data usage details on 18-06-09 it showed that I had used only 600 MB and I have still around 400 MB to use within my limit. but on 19-06-09 it showed that I have already used 2248 MB. how can this be possible when I did not even log in? now on 20-06-09 it showed that I have used 2120 MB. This suggest that there is some problem in their system. And now when I get bill it showed that I used 1245 MB. how can this be possible? my limit was 1024 MB. I have never used beyond that any time but this is 3rd time they are charging 190 Rs high in my bill. Even they have not send me a day to day usage data for a month in my paper bill. They just charge me 190 Rs high for extra data usage which I have not used. I have registered a complaint regarding this to reliance customer care. My complaint no[protected] name - Darpan Gandhi please help me and force them to obey rules and regulation... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
I've reliance broadband connection of 499 night free plan. I only use it for my work purpose. Now this is the 3rd time they have charged me high bill, although I've never used it so much. can u send me detailed biil of my uses
send it to my mail
send it to my mail
Dear custumers,
I fully agree with the above. I purchased data card with rental of 499 with 10GB night free. 1st bill for 7 days was 1200+. the usage showed 55hrs. I only wish I had so much time to sit in front of my system. I always log in after 10PM. but still managed to get the bill for above amount. They also went ot the extent of disconnection for non-payment from 1st July (due date was 12th July). repeated complaints failed. They reconnected only after payment of min amount. this after complaining to the superiors. I only hope I dont end up coughing out huge amount in the coming months. This has always been the problem with reliance. So custumers keep track o[censored]r usage and the billed amount. i[censored] overlook u will be taken for a paid ride.
I fully agree with the above. I purchased data card with rental of 499 with 10GB night free. 1st bill for 7 days was 1200+. the usage showed 55hrs. I only wish I had so much time to sit in front of my system. I always log in after 10PM. but still managed to get the bill for above amount. They also went ot the extent of disconnection for non-payment from 1st July (due date was 12th July). repeated complaints failed. They reconnected only after payment of min amount. this after complaining to the superiors. I only hope I dont end up coughing out huge amount in the coming months. This has always been the problem with reliance. So custumers keep track o[censored]r usage and the billed amount. i[censored] overlook u will be taken for a paid ride.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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