Reliance Broadband Connection — internet not working

I have taken Reliance Y-max internet in March 2008. Customer no is[protected]. Its not working from last 17 Days, whenever I call customer care, their executive asks all the things for half an hour and polietlly says that next day peson will come to my home for troble-shoting. Next day nobody come to me, its happening for last 17 days.

I am self employed proffessional and my bussiness depends wholly on INTERNET, and nobody from RELIANCE is bothering about problems i am facing.

Another part is that whwnever i call Customer care first 15 min I need to wait for their so called EXECUTIVE, then this person asks to swithch off and on again my pc, asks http address, it take half an hour at least. that menas I am paying my cell pn bill + my time after every 2 days, after doing allthe thngs I am not getting internet for what I have paid already.

So now plz suggest me what cn be done for whatever loss I have sffered due to RELIANCE.
Call me if possible to suggest a sollution my no is [protected]

Your Hepless Customer
Deepak Page.