[Resolved]  Reliance Broadband Connection — Installation of internet has not been done even after payment

Address:

East Delhi, Delhi

Sir/Madam

I am here to complaint regarding my broadband connection. it is a new connection and have made the payment on 17th may2013 by cheque. I was told that my connection will be strated with in 3-4 days of cheque clearance. and now its been more than 15 days and no installation has been made till now. I have called the dealer named ravinder singh who is working in your office 231,patpargunj ind, area delhi. and daily found no progress. in starting he said no wires available we will soon get it to you. and now he is just delaying he action by saying that we will do it today or tomorrow. yesterday he has stated that remind me in morning about your connection. that was redicolous and frustrating too to remind him everytime about my connection,he said i can go for cancellation. is this his manner to deal with costumer, he also said cancillation would take 45 days to make my payment back to my account.i have already waited and wasted my time for more than 15 days and want a quick action.
i have also called customer care regarding complaint and they said no status available for our connection so you have to wait.

now i am here to mail my complaint for the sake of written avidence, so to have a quick action against my complaint from your side.
this is very frustrating to have such an irresponsiblsir/madam

I am here to complaint regarding my broadband connection. it is a new connection and have made the payment on 17th may2013 by cheque. I was told that my connection will be started with in 3-4 days of cheque clearance. and now its been more than 15 days and no installation has been made till now. I have called the dealer named ravinder singh who is working in your office 231,patpargunj industrial area delhi. and daily found no progress. in starting he said no wires available we will soon get it to you. and now he is just delaying he action by saying that we will do it today or tomorrow. yesterday he has stated that remind me in morning about your connection. that was ridiculous and frustrating too to remind him every time about my connection, he said I can go for cancellation. is this his manner to deal with costumer, he also said cancellation would take 45 days to make my payment back to my account.i have already waited and wasted my time for more than 15 days and want a quick action.
I have also called customer care regarding complaint and they said no status available for our connection so you have to wait.

now I am here to mail my complaint for the sake of written evidence, so to have a quick action against my complaint from your side.
this is very frustrating to have such an irresponsible service from reliance.
In seek your feedback

Komal patyal
([protected])