Reliance Broadband Connection — delaying for connection

jdg

from Bengaluru, Karnataka

Address:

Ahmedabad, Gujarat

I BOOKED A CONNECTION OF BROADBAND FROM RELIANCE COMMUNICATION, I PAID THE RENT ADVANCE PAYMENT FOR 6MONTHS. AFTER 15DAYS TILL CONNECTION IS GIVEN TO ME BY COMPANY, I CONTACT TO EXCUTIVE, THEY ARE NOT PICKING A PHONE. NO BODY ARE RESPONSIBLE PERSON TO TAKE CARE OF CUSTOMER.

NOW I M IRRETED.

PLS.SUGGEST ME HOW TO SOLVE THIS PROBLEM...

RELAIANCE BIG COMPANY BUT WORKING STYLE IS SO POOOOOORRRRRR

ITS VERY SHAMMEEE

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Comments

SRN68

from Mumbai, Maharashtra

I HAD REQUESTED FOR A NEW BROADBAND CONNECTION. THE SALES EXECUTIVE SAID HE WOULD DELIVER IN 3-4 DAYS. AND NOW IT IS MORE THAN 2 WEEKS, NOTHING HAS HAPPENED. THE WORST PAST IS THAT IN THE TOLL FREE LINE, THE CUSTOMER EXCECUTIVES ARE NEVER FREE TO TALK. ALSO THE RESPONSE FROM THE GROUP [protected]@RELIANCEADA.COM GIVES STANDARD COPY-PASTE REPLY SIMPLY MENTIONING:

We regret for the unpleasant experience faced by you.
We have escalated your concern about pending installation and will get it resolved at the earliest.

THEY DONT EVEN KNOW THAT THEY SHOULD MENTION WHAT THE PROBLEM IS AND GIVE THE RESOLUTION DATE. RATHER THEY JUST KEEP COPY-PASTING THE CONTENT EVERYDAY JUST TO COMPLY THAT THEY HAVE RESPONDED.