[Resolved] Reliance Broadband Connection — delay in giving new connection | |||
No Installation I gave a Cheque for Rs 500 on 18 JUNE 2010 as advance money for net connection.I was assured that I would be getting the connection in 3 days ,even after 19 days Broadband connection has not neen installed.when i call up in Reliance office in TRICHY ROAD BRANCHthe person (SALES EXECUTIVE Mr.MALARVANAN) tells me he will check up and call me...then again when i called him he given his manager Mr.Satish )he also keep me in blind commitment till date no response .from theire trichy road branch office. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance Broadnet — Delay in new connection
SUB: DELAY IN BROADBAND CONNECTION ACCOMPANIED WITH BAD SERVICE EXPERIENCEI WAS APPROACHED BY ONE OF THE RELIANCE SALES REPRESENTATIVE MR. MAHESH (MOBILE NO: [protected]) WORKING FOR RELIANCE HR SERVICES PVT LTD. ADD: 3RD FLOOR, ATLANTA TOWER, GULBAI TEKRA, AHMEDABAD – 380006. ACCORDINGLY I HAD APPLIED FOR A BROADBAND CONNECTION ON 27TH APRIL 2008 (APPLICATION FORM NO: [protected]).
ACCORDINGLY HE TOLD ME THAT THE CONNECTION WILL BE DONE WITHIN 7 DAYS, BUT AS IF TODAY I HAVEN’T GOT ANY CONNECTION ONLY A LINE MAN CAME AND HAS GIVEN THE LINE CONNECTION.
I DID CALL MR. MAHESH ON[protected] BUT WAS AMAZED TO FIND HIS ANSWER THAT HE IS IN HOLIDAY AND CAN’T HELP ME AT THIS MOMENT AND HE GAVE ME A NUMBER OF HIS BOSS MR. PUNIT DUBEY (MOBILE NO: [protected]).
AFTER CALLING MR. DUBEY HE ASSURED ME THAT HE WILL LOOK INTO THE MATTER AND CALL ME BACK WITHIN 30 MINS. BUT UNFORTUNATELY HE DIDN’T, WHILE I TRIED TO CALL HIM HE IS NOW NOT ACCEPTING MY CALL.
I RECKON THIS IS REALLY BAD WAY TO TREAT A CUSTOMER AND WHICH IS VERY MUCH UNACCEPTABLE AS WHEN HE WANTED TO CONVINCE ME FOR CONNECTION HE USED TO CALL ME DAY AND NIGHT.