| Address: | Kanchipuram, Tamil Nadu |
I am very sorry to say that for your poor customer service you ll have a bad time in the market, first on the day said your people did not come and give the data card.
The next day they came gave the card got the money told it will be activated in 4 hrs or latest by Saturday17/4/2010 morning but for your Virti group i hope Saturday17/4/2010 has not come.
On sunday when i called one of your custome care Exe Mr. Muthukrishnan in morning he told that he was going to native he told he will ask another exec to call me but till 4.30 no call came so i called another Number [protected] Mr. Muthu who gave me the data card he told that the card is activated you try once more ' go to activate button click that you will hear card activated then give user id and password' i did the same but no response and the desktop showed Activation Failed.
After this i tried calling the Number [protected] Mr. Muthu who gave me the data card, i would have tried for 50 times for ful ringeach time he did not pick the call for courtesy and did ask what was my comment. IF THIS GOES LIKE THIS HOPE VIRTI WILL HAVE BAD TIME IN sales point. Was this information helpful? | 
I paid my monthly bill by credit card over IVR. Apparently this was a new mode of payment they started.
Although money was debited from my credit card, Reliance Claims they did not receive the money, and wanted proof.
I gave them the Transaction Id, that was generated by Reliance’s own IVR system – but they refused to accept, saying they want my credit card statement sent to them. WT[censored]
When i explained that credit card statements come only end of month, they said they cannot do anything.
The issue is still hanging.
I CAN’T BELIEVE THEY DO NOT TRUST THEIR OWN TRANSACTION ID!!!