Reliance Broadband — Broadband not working - No proper cables provided

Address:

Coimbatore, Tamil Nadu

Dear Team,
My broadband was not working continuously for the past one month.
I have made few Complaints in Customer care and escalated this to RCom Appellate Authority level.
Still I didn’t get my broadband connection working.

This problem would not happened if proper cables would have been provided.
They just tied up the cables in nearby "trees" and bring it down to my home which is the root cause for all these problems. They don’t have a proper post's for cabling.

A same kind of problem happened 4 months back and the connection was restored only after by giving 37 complaints in span of 3 months.

Current complaint number:[protected]
Previous complaint number:[protected]Logged on 10thFeb2011)

Land line number:[protected]

Thanks, Ashwin