[Resolved]  Reliance Broadband HSD Wifi Connection — wrong information on incorrect billing

Address:

Andhra Pradesh

dear sir, i had purchased a hi speed data connection which is a wi fi connection of RELIANCE COMMUNICATIONS on december 11th through their sales executive Mr. Sanku sainath. he told me that i wud have two months free rental for the scheme dat i have taken.the scheme was RS.950 per month in which i wud b waived 200 rs n it wud cost me rs.750 for 2GB day n upto10GB night time usage i had paid rs. 3250 for the instrument charges.mym address was verified by the company executives but still my connection was de activated stating dat its a negative address verification so i had given da entire set of documents once again at himayatnagar web world n i was promised that my account wud be activated within 48 working hours but i got my connection after 9 days n after making atleast 50 calls n the very next day my account was de activated stating dat i had a bill amount due of some 1800 RS.later on when i inqvired about this they told me tahat i had only 2gb o[censored]sage. when i called the executive from whom i had taken the connection about the wrong billing he inquired n told me that the form was wrongly logged in n it wasnt my fault so my bill wud b waived at the earliest n my connection wud b restored but nothing of that sort happened even after conplaining for two months n now i'm being harrased by the company people for the payment of the bill.i hav hardly used this service for 8 to 10 days that too as a free period. i was miss guided by da sales executive n nw im being harraased by the company people stating that they wud take a legal acction against me.i request u to please solve my matter sir .My connection no is [protected] .its in the name of Maninder singh.THAKING YOU.