Reliance Broadband — net not working

i had complained of internet broadband not working on 08july08( complaint number-). After several call to customer care only after two days the tecnicial visited and told us about the cisco box being burt due to rains at all places and they will replace with a new one. But even today no technician has reverted and still me problem stands same.

Moreover, when i again called up the customer care, i was surprised to know that the complaint was closed by the technician on 13th jun when nothing was solved. What i found that neighter the customer care, technicial and the Sales cordinator could solve any of my problem when contacted.

Till date the problem is not resolved, due to which i have lost my income as i work online and moreover, i will have to pay the broadband charges for the whole month inspite of non-utilisation.

If we cannot rely on relaince then whom can we rely.
Comments India

i had complained of internet broadband not working on 9th June08( complaint number[protected]. After several call to customer care only after two days the tecnicial visited and told us about the cisco box being burt due to rains at all places and they will replace with a new one. But even today no technician has reverted and still me problem stands same.

Moreover, when i again called up the customer care, i was surprised to know that the complaint was closed by the technician on 13th jun when nothing was solved. What i found that neighter the customer care, technicial and the Sales cordinator could solve any of my problem when contacted.

Till date the problem is not resolved, due to which i have lost my income as i work online and moreover, i will have to pay the broadband charges for the whole month inspite of non-utilisation.

If we cannot rely on relaince then whom can we rely.

net was not working & also phone is not working & that number is[protected]

MY NAME IS ANURAG ANAND.
MY USER ID WITH RELIANCE BROADBAND IS[protected].

I invest money in Share Market.. I've lost 50,000/- because of non-workin net at home... kitni baat complain kar chuka hun koi sunta hi nahi hain.

Since a long time .. i've been complaining to Reliance Broadband about non-working net.... but they have been not respondin to my case... abhi kuch time pehle bill bhej diya .. exce. callin me for payment of bill.. maine mana kar diya ki jab tak tum log net theek nahi karoge tab tak bil pay nahi karunga... par koi aaya nahi abhi tak.. aap bhi agar wahan Reliance Broadband k complain record mein dekhenge ki several times i complained about it.. and stil complaining.. but no respond from them..

i've lost this bunch of money .. please take some immediate action about them.. mujhe nuksaan ki bharpaayi kar waayiye... please it will be gratefull to you..

Thanks.

Anurag Anand.
contact number- [protected]

RESPECTED SIR

already i have 3 complain for u but not any reply your officer.

so once again i request u pls u told yours authority officer and come our cyber cafe.

and pls solved this problems .

i am waiting for your reply.

COMPLAIN NO :[protected],[protected],[protected]

customer id :[protected]
account no : [protected]

user id:[protected]
kode anilkumar.
since for 2days onwards its not working...please solve the problem as soon as possible..one more thing i would like to add is iam in 4mbps plan iam getting only 2.5mbps speed...even i paid the bill also...