[Resolved]  Reliance Broadband — Internet never worked

Address:Chennai, Tamil Nadu

Im Chelladurai with reliance broadband ID :[protected] from Chennai. I got reliance broadband ( metro ethernet) when they promised high speed internet 20 Mbps. It was installed last month. Since installation the internet faced frequent disconnections , it will connect for 1-2 hours a day only other time it will display error message as IP not assigned .Frequently I will call Cust care and it will get rectified and will last for 1-2 hours again this gets repeated.I gave money for landline also which I never got. Hence im planning to complain TRAI regarding their poor service and Im planning to sue the person who got the advance amount for landline which was never provided.Im also planning to disconnect this service..

Chelladurai Cust ID:[protected] ph: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare
" Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
"

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