[Resolved]  Reliance Broadband — broadband connection

Address:Karnataka

This is Himanshu Joshi from Bangalore.I have applied for a broadband connection on 8th Aug 2011.Reliance representative Santosh has
collected all the necessary documents and 1100 ruppees from me and told he will installed the connection by 12th Aug 2011,but he didn't installed the connection on time.When I called him he told, he will come on 16th Aug and do the connection,but again he didn't came.After calling so many times he told ,that my application was rejected and he want some govt id proof.I have already given my Driving licence as a proof.Then I told him to return my money and document back.He told me that he returned my document and money thorugh courier and i will get within 2-3 days.After that he is not picking my call also.Then I raised complaint in reliance customer care.But I didn't get any proper updates and resolution from them.Again i raised Complaint with Reliance Nodal office.After calling so many times I got an update that in my area there is no cable so they will not provide the netconnection and also they told like they will refund my money and it will took 2-3 weeks.Now its more than 3 weeks .When I am calling to nodal
office they are telling they are not received any request on my name.Also they are telling they will do the research and get back to me.
But till now i am not getting anything from them.

I want the resolution for this and kindly do the needfull.

My details:

Reliance Acknowledment Receipt No: [protected]


Kindly do the needfull.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear sir/madam
We had booked a broad band connection of reliance on 11.5.2010 and the acknowledgement number is [protected] they had taken a cash payment of rs 550/- it was a combo pack of 499 unlimited sir we ask you for immediate action as all the executives and manager because no one responding to the calls made from us the executive Subbu [protected]
senior executive Shiva [protected]
Manager Abraham [protected]
Kindly help us sir as we have lost many business at least rs 15,000/- kindly help us in getting the compensation

Thanks & Regards
Jagannath
[protected]
My Details:

Himanshu Joshi
#101, Sri Sai Plaza, Jcr Layout
Panathur, Marathali, Bangalore-87
Mob: [protected]
Dear sir,
I had registered for a Reliance Broad Band connection, the agent took the details and check for Installation charges. I got a mail with the connection details. The amount in bank got deducted. Since 2 weeks am calling the customer care for the status, but daily they are that salesteam would be informed and they would call me,but this didnot happen since 2 weeks. When i am trying contact the agent,he is also not responding properly

Now i don't know whom to approach, to resolve this.

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