[Resolved]  Reliance Broadband Net — my internet is not working from one week

Reliance Broadband Net — Blunder in statement

Reliance Internet services user ID;[protected]
Ref page 4 of the bill dtd 11/11/2008
On 18/10/2008 at 1823 hrs the usage duration shows 4210:45 mins while a day have only 1440 mins.
Whether it is computer mistake or staff ? How this blunder has taken place and who is responsible for this? I have mailed this to Company but no acknowledgement.
However this has not effected me as I am under unlimeted plan BUT such blunders should not take place and company will find it difficult to answer and should rectify the system and submit ATR.

vinodsinghal

My Account No. is [protected]
After numbers of follow up I have not received the original bill of March09 Month
Bill is urgent required for Tax purposed

please help urgently

Regards,

Vijaysingh
Mob. No. [protected]

hello iam mohammed mohazib jani iam forget user id my mobil no [protected]
hno 8-3-229/e/75/a venkat giri yousuf guda hyderabad 500045
last 4 month no service some times complent your customer care but no response please slow this problem.

thanks
mohazib jani
Hno 8-3-229/e/75/a
venkat giri yousuf guda
Hyderabad 500045

hello i am vijayalaxmi
dairy farm road, monovikas nagar, secunderabad 500009
since last one month my internet service is some times not working. I complained to your customer care but no response please solve this problem.

thanks
Vijaya Laxmi
Dairy Farm Road, Monovikas Nagar
Secunderabad 500009

Reliance Broadband Net — arrogant customer service and no TAT for resolution

i called on 2nov 09 at :10:20 p.m. about my issue that i was facing with the net , wherein the agent named : Mr. Raj Kumar to whom i has spoken to behaved very rudely , i asked him the solution for my issue and i kindly the requested him to transfer the call to the manager in the floor, the agent kept my call on long hold atlast to say that he can not transfer my call and he disc the call stating that i was rude him.


The same was even repeated my other two agents , Mr. Ganesh and Mr. Ismail: the way customer issue was handled was very bad and very arrogant: Even after several requests there was no proper response from the customer support

This services has made me to lose my time, my patience and even my money talking to them more than and hour

I wanted resolution and apology for the rude behaviour