Dear Sir/Madam,
I have applied for Reliance Broad Band Internet for 649 plan on 30 Sept 2009 by paying Rs.500.
Application Receipt No: [protected]
After I applied, I got a confirmation call and they told that it will be installed within 2 Weeks. But I waited around 2 Weeks, I got NO response from reliance. Then I applied for Cancellation. They confirmed that it is Cancelled and you will get back DD of Rs.500 in your name.
Second time I applied back by paying Rs. 500 again since there was an Offer for 649 plan on 13/10/2009. Application Receipt No: [protected].
After a month time they informed that there is NO Network in my place.
But before applying may times I have confirmed whether there is a Network coverage. They told YES. Now they are telling the second connection also has been Cancelled.
But till now I have not received any DD (Rs. 500 x 2) for both the connection cancellations from Reliance.
I have called the local reliance office (Ph. No.[protected] & customer care so many times and they are telling it will come within 20 days. Also I have sent a mail to [protected]@relianceada.com but till now no response.
I am now frustrated with reliance's service
So please help me in getting back my Rs. 1000 back.
Thanks,
Vijay. Was this information helpful? |