Reliance Broadband Plus Data Card — suspended my services without any intimation | |
Dear sir, i have purchased broadband data card on 29dec-2009 and my services has been activated on 31 of December and i have paid all the cost as was need of reliance web world and that was cost of broadband data card from reliance web world f.c road pune , and i have used these services from 31dec-2009 to 5thjan-2010. My services has been suspended on the date of 6jan-2010 without any intimation and i have complained regarding this issues, but nobody resolving my problem and i am going to their offices from past two days now today is 8thjan-2010 ,still i am facing same problem .they are providing worst services to customer.even i went to their nodal officer office but they were just laughing on me when i was talking to resolve my issues . they are very irresponsible and careless i want strict action should be take against these people . Was this information helpful? | |
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Comments
Reliance Data Card Broadband — Data Card Broadband Services Suspended
I am having a Datacard of Reliance Broadband+.Card Number :[protected]
16 days back (05th Aug) I lost my data card. I asked Reliance customer to get card locked.
After few hours I got my card back (found device). I again called Customer care of reliance, asked them to activate it. The call center executive said the activation cannot be done from their, I had to visit any Reliance Broadband or web world office with address proof documents (which I had provided by the time of new connection).
I went there with documents, there were few of the customers in the store, but I had to spent lot of time to put my queries out there.
I explained the problem to customer care desk at the store, the person who was there to deal the customers said my card will be activated in 12 hours. I asked him to take my documents, he said "document doesn't require to be submitted, your card will be activated in 12 hours.
I waited for 24 hours, my card wasn't activated, I called that person named Nitin, he replied it will take some time. I waited till monday (09th), I visit to the office again ,and asked he said he created again a case for the problem, it will take another 1 day.
this daily to daily process being happing from last 10 days, I too called customer care lot of times, I called store many times.
And I visit to office day, they are not even talking to me , not picking up my call, if i visit to the office they are very rude. I feel like I am disgusted! I don't know what to do, I have spent Rs 3500/- and monthly pay 1450/- approx bill.
Regards
Yogendra Nayak
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
The service of Reliance is pathetic no doubt about it.
I'm got fictitious billing amount much much more than my usage.
STRICT ACTION SHOULD BE TAKEN.