[Resolved]  Reliance Broadband — Reliance Broadband - Wrong Plan Commitment

Address:

Mumbai City, Maharashtra

I have taken a connection from Reliance Broadband in a scheme where existing old customer will get Winback Rs.100 for 5 Months. It was confirmed by person called for verification. I have taken this connection from Sales person Muslim Ali Cell- [protected], he is unable to help and asked to speak to his manager Pankaj Vashista Cell-[protected]. Each month i call Pankaj he asks me to send customer ID on SMS after 4 month he asked me to send email on "PANKAJ.R.[protected]@RELIANCEADA.COM". I have been following up on this from last 5 months and i should have recived Rs 500 till now. Can you please look into this matter becuase sales person just makes sales and then they don't help at all. Subscriber #[protected] Account #[protected] Billing AC # [protected] Name - Jaiprakash Madnani Cell - [protected]. I am writing this complain again becuase someone called me from Reliance and assured me it will resolve in next 3-5 days but again no responce from last 1 month.