Dear Sir/Madam,
This is to draw your attention towards service of Internet Broadband which I started from Dec-08.
I applied for WICF 800 plan where i used to get 300kbps speed along with monthly rental Rs 50 Landline connection.
In the month of March-09 I have surrendered my Landline connection for which they were charging me Rs.50/Month. After surrendering my line I need to Return Modem & Landline instrument which they have given. Non of them came to collect Instrument & modem and they charged me with one time charge for instrument i.e Rs. 1250+Service Tax. It was brought to the notice to the person who has installed connection at my place & he assured me that it will be leived off as soon it settled from ourside for which you need not worry and have to pay those money.
Soon another person came to my place on 8th May and said Sir, you are having WICF 800 Plan which has reduced its tariff with WICC 649 where you will be getting same 300 kbps speed along with Rs.150 Rental free call combo plan, where you just need to change tariff plan for which you need to give Rs. 500 Cheque along with old bill copy.
It was utter fraud done by Sales person insteed of changing tariff plan he registered me with new connection in same Billing Account number. I was registered with two broadband connection which was unknown to me till my new bill generation where I found almost with double bill.
Soon I Compaint to the senior of that sales person He made me to put request for termination of Rs. 800 Plan which was not in used on 27th May-09 with Request Id: 98883672. But it was not processed due to non payment of bill. Soon for termination they asked me to clear all dues which I not suppose to pay. But still I cleared with all dues. Now again they started harassing with retention team calling again & again and asking for request ids from 8th July-09 I have register my request to terminate my connection with two different request id :[protected] &[protected]
Still this people are wasting my time by calling and not processing my request for which they will charge me later.
Please look into the matter & took some strict measures.
I assure you I am having all evidence which can support you to take fair judgement.
Thank You
Please feel free to write on my id
Hardik Shah Was this information helpful? | 
Reliance Broadband — sales person fraude me
when ist visit sales person for reliace broad conection, he told we are given best speed from TATA conection which is your.. i told sale splease told what conection iw ill get that time sales man told if you go 75 kbps plain then you get maximum speed 30 t0 35 kbps that time its not possoble but told me you get best your presnt conection ( tata conection unlimited) so i agree and i disconect TAA conection and alsoo i pay rs 500 but when checked speed at the time installation speed is to slow 2 kbps to 4 kbps i am getting that i called sales pertion he told i call back after 10minutes after 10 minutes he called back me he told your speed will increse within 24 gourds as per his boss, still i am facing speed problem. when i called callcentre he told me if you want high speed the you have to go other ghigher plain, and alsoo i told details incident, now i cant belive my reliance alsoo i am not expect this, so i am feeling his is fraud.please help me i help less because i already paid 500 and disconect my TATA conection.