Reliance Broadband Wireline — NO Service High Bills

Address:Gurgaon, Haryana

Reliance Broadband are Frauds and Cheats

They donot give service. Most of the times Reliance Broadband Wireline Connection is down and not working in Gurgaon. Their customer care and field staff donot respond. But still they send high bills. The customer has to run after them on a conituous basis - first for complaint correction and then to get the bill corrected.This is a continuous story - every few days the net is down.

I will not advise anyone to take Reliance Broadband service. It is pathetic and so is the attitude of all their staff - including customer care, billing department, local field staff, etc.

Finally, I am discontinuing with my Reliance Broadband connection as I donot have so much time to keep calling Reliance Customer care and field staff. I would rather go with some other service provider which gives me continuous uninterrupted service and prompt complaint solution mechanism.

PLEASE!! IF YOU WANT PEACE OF MIND AND SAVE YOURSELF FROM FUTURE TROUBLE AVOID TAKING RELIANCE BROADBAND CONNECTION.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Reliance Broadband Wireline — Two new Connection Applied , No feedback

Me and my friend applied for a new broadband on 5th November 2009 through Sales Associates. Sales Associates comitted the connection will be provided within 7 days. Now its around 17 days, still I did not got any feedback. I have five contact person names (Sales Associates, Team Lead & Manager), but nobody attends the call. If sometimes they attend it, will tell we will do it today. For my firend connection verification was done on 13th November 2009, but no feedback about the connection. For me they given verification feedback stating the door is locked. Since we are all working from 12:30 - 9:30 PM, no body will be in home. We will be only available at home on Friday. We informed many times to come with 12:30PM or on Firday, but still nobody turned up.

I spoke even to the manager but nothing is happening.

I dont know what to do with this?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information