Reliance Broadband (Wireline) — Unfair billing policy

Address:

Bangalore, Karnataka

I am Ashiwn and my service ID is :[protected], Account Name: TS Revanna

There was no service from[protected] to[protected]
[protected] [protected]closed on[protected] without resolving the issue)
[protected] [protected]closed on[protected] without resolving the issue)
[protected] Called for enquiring about the complaint and said it as closed and requested to re-register complaint but the responder said as there is system network error said to call after
some time and register the complaint.
[protected] [protected]closed on same day without resolving the issue)
[protected] [protected]closed on again without resolving the issue)
[protected] [protected]Finally got connection on[protected]

The technicians were closing the complaints without resolving the issue and even didnt call me before closing it to confirm. I was everyday made to register a new complaint. I finally got connection on[protected]. I requested waiver for above mentioned periods but got waiver for only 19-03 to 27-03 as the complaint was resolved more than 3 days. Rest of the days when i called and enquired they said its not more than 3 days a complaint has been resolved so no waiver. This is and unfair billing policies. I was made to pay for rest 5 days from my pocket (23-03 to 28-03). Is this fair?

Regards
Ashiwn