[Resolved]  Reliance CDMA — the customer care,dealer,network

Dear Sir,
I just few days ago recharged Rs. 499 STV for getting rim to rim and rim to reliance gsm unlimited call.My STV expiry date is 11/10/09.On 23rd August at 12:36 pm I went to a mobile shop named COSMIC CYBER( Address: CK- Market, Shop No. -1, Sector-2, Kolkata-91) to recharge a Rs. 49 SMS card but after that I can't call free over the reliance mobiles.According to the Customer Care the recharge is not SMS card but the STV of Rs. 49.And the customer care assured me to handle the case when I go to the mobile shop.And I also went to the mobile shop on 24th and 25th August.And the owner told me to come on 26th August at 2pm.When I go to the shop the shop owner recharge the 49 SMS card.He denied the incident what I am telling.Then I call the customer care at that moment to get all the details of my account.But they don't give me the details due to their work and I also told the guy to give the call to any other person who can give me the details.But he don't do that and told me to cut the call and to connect the customer care once again., And after that I want to make the another call to the customer care but can't contact with them.I get harassed only for the customer care.The network is also very poor.I don't get good signal in Kolkata.So the dealer of Reliance CDMA, the customer care and the network all are just disgusting.