Reliance CDMA — Money deducted and not refunded | |||
I am using the reliance CDMA service on my mobile no [protected]. On 29th March they activated a service cricketmania on my mobile which I haven't requested and deducted 49 rupee. On 30th I complained for it and their customer care representative told me that it was activated by mistake he deactivated the service and said I will get my money back in 48 hrs. when I call him again on 1st of April they said he doesn't have any such complain and register one complain numbered[protected]. On 2nd of April I saw the service is again activated, I get few cricket messages and then one deactivation message. On 5th April I call him again that my money is not refunded yet. They are saying that they could not refund it because I activated it by responding their voice call by pressing any key. But I haven't get any such call neither I resounded such call. I suspect they manupulated the record and now refusing to give money back. I have seen such activity in past also. They activate the service without customer knowledge and deduct money. Please help me to get my money back and stop such type of fraud. Was this information helpful? | |||
 2 Comments | |||
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some service pack got activated by company on my number last week.. i complained regarding that but its been 5 days i havnt got my refund yet.. wht shall i do to get it back...??
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance CDMA — Money not refunded
Hi, Sir,i recharged my reliance CDMA connection no:[protected] on 23 rd and 27th September with 496 topup using net banking.The offer was meanwhile discontinued.I recharged it 3 times putting amost 1500 rupees at stake. I compalined for the refund(no:[protected] to which i was replied that it would come in 7 days. I complained agian[protected] but reliance did nothing for refundindg my money. reliance is a thief and has cheated me of my money.Please if anyone can do anything about this then i would be obliged.
Regards,
Sumit