[Resolved]  Reliance CDMA — Cannot unsubscribe from a service pack

Address:

Karnataka

Sir,

I am a customer of Reliance(CDMA) for more than 5 years. Last year I had activated the 1p sms pack for my number [protected] and it costs Rs. 19/- per month and it auto activates at the end of every month. Recently i didn't feel need to use the 1p sms service so i wanted to unsubscribe. So i sent the message for deactivation i.e, Dact Sms1p to 53739, 30 times but in vain. The reply that i got every time is as follows:-
"Dear Subscriber, your request could not be processed. Please try again later. We regret the inconvenience. Reliance." Despite this they have once again activated the 1p Sms pack again. I tried contacting the customer care but my attempts went in vain. So please kindly help me in this regard.