I had deactivate my RS 39 sms pack successfully on 25/10/10 and got the message for same on my mob no [protected].But on 22/11/10 I got deduction of Rs 39, contacted customer care for the same & told the whole matter. they told Ur request will b resolved in 48 hr & given a service request no:[protected].But still no money is returned back & by contacting customer care again they told we dont have Ur unsubscription request for Rs 39 sms pack & hence we wont return. Bur Sir I had confirmation of deactivation for the same one month earlier then how can they told that they dint had the request for unsub.
Sir , I got the same amount deduction from 6-7 month, how can I have two sms pack on the same no how can this b possible to have two sms pack on the same no,Rs 19 as well as Rs 39. PL chk the earlier cdr detail since last six month & pl do the needful to get me returned back the whole amount.
Sir pl do the needful, because no one tells the truth at customer care even contacted then. Pl do hte needful. Was this information helpful? | 
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