Reliance Communication / 799 Pack — no action taken by reliance communication as well as consumer court

Address:

Mumbai City, Maharashtra

Dear sir My self chandrasekhr bohra and my mobile no- [protected] I recharged 799(one month validity) pack from reliance communication official website .its a unlimited R2R national calling pack (receipt no- AMIR[protected] recharge date 10/07/2012 My problem is that I didn’t use benefit of this pack .when I call any reliance mobile number then deduct rupees from my main balance account 200 rupees deducted by reliance communication I complaint of this discrepancy to reliance customer care several time but they donot solve this problem my complaint numbers are given below 1.[protected].[protected].[protected].[protected] all complaints were solve as per customer care representative but my problem still running and they are not treat well kindly solve my problem and revert me back my deduct amount as well as increasing 15 days validity of 799 pack my complaint is not soleve at that time and im very upset about that problem im complaint against reliance mare than 4 times but my problem is not solve can u tell me when is my problem will solve in 30 days reliance communication is deduct 180 rupees from my account and they are giving me 70 rupees and after that also deduct 70 rupees which was give by reliance communication. i was complaint it to customer care and complaint number is[protected] so please sir tell me when will my problem resolve and when will my deduct amount return back in my mobile account .
and now i recharged my mobile again 799 pack on 09/08/2012 but my problem is steel running and i complaint for this discrepancy to customer care but they are didnt do any think to solve this problem my complaint no. is[protected],[protected],
my patience is break because i facing this from a one month .
customer care given me back 70 rupees but they ware deduct all the money from my main balance account
im very very angry and foretasted