[Resolved] Reliance Communication (GSM) — BALANCE DEDUCTION | |||
DEAR SIR, I AM YOGESH TINKER AND MY MOB.NO.IS [protected] (reliance gsm) MY COMPLAINT IS ON OCCASION OF GANESH CHATURDASHI HELD ON DATE 11 OF SEPETEMBER 2010. FOR WITHOUT GIVING ANY BLACK OUT DAY INFORMATION THE RELIANCE COMPANY DEDUCTED MY MAIN BALANCE IS RUPESS 10 WHILE I HAVE A STV (SPECIAL TARIFF VOUCHER) OF RUPEES 19 (MESSAGE CARD). DURING THIS OCCASION THIS STV NOT WORK PROPERLY AND DEDUCTED MY MAIN BALANCE IS RUPEES 1 FOR EACH MESSAGE IN LOCAL AND NATIONAL. SO KINDLY SOLVED MY PROBLEM AS SOON AS POSSIBLE. THANKS Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
BALANCE DEDUCTION BY RELIANCE GSM (MOBILE NUMBER [protected])
Respected Sir,
FIRSTLY, I am highly THANKFUL TO YOU FOR RESOLVED MY LAST AND FIRST COMPLAINT WHOSE which is successfully resolved and balance is refunded. THANKS
Secondly, I want to inform you that I am customer of Reliance GSM of mobile number [protected], 20 RUPEES deducted from my mobile on 17 March 2014. I was checked my balance on 16 March then approx. 20 rupees in available in my mobile but when I checked my balance on 27 March then its shows Rs. 0. Then I call to customer care they told me that THIS CHARGE IS DEDUCTED BECAUSE you activate MISSED CALL ALRET service through R-WORLD and this will not refund you, if you call within 3 days of deduction then it’s may be refunded to you. Then I talked to senior then he told me that you activate MISSED CALL ALRET service through SMS (you send us message for activate) and this will not refund you. Actually this balance is wrongly deducted from my account and they making different lie excuses. And saying that “YOUR BALANCE WOULD NOT BE REFUND” which irritates me but still that I didn’t lose my temperament.
Now, I kindly requested you to please solve this complain, take action against him and told him to refund my balance.
I am highly THANKFUL to you.
THANKS.
Yours sincerely,
SYED MOHD MASOOD ALI
B.Tech. (Mech.), M.U., Aligarh
Dip. (Mech.), A.M.U., Aligarh
[protected]
Respected Sir,
FIRSTLY, I am highly THANKFUL TO YOU FOR RESOLVED MY LAST AND FIRST COMPLAINT WHOSE which is successfully resolved and balance is refunded. THANKS
Secondly, I want to inform you that I am customer of Reliance GSM of mobile number [protected], 20 RUPEES deducted from my mobile on 17 March 2014. I was checked my balance on 16 March then approx. 20 rupees in available in my mobile but when I checked my balance on 27 March then its shows Rs. 0. Then I call to customer care they told me that THIS CHARGE IS DEDUCTED BECAUSE you activate MISSED CALL ALRET service through R-WORLD and this will not refund you, if you call within 3 days of deduction then it’s may be refunded to you. Then I talked to senior then he told me that you activate MISSED CALL ALRET service through SMS (you send us message for activate) and this will not refund you. Actually this balance is wrongly deducted from my account and they making different lie excuses. And saying that “YOUR BALANCE WOULD NOT BE REFUND” which irritates me but still that I didn’t lose my temperament.
Now, I kindly requested you to please solve this complain, take action against him and told him to refund my balance.
I am highly THANKFUL to you.
THANKS.
Yours sincerely,
SYED MOHD MASOOD ALI
B.Tech. (Mech.), M.U., Aligarh
Dip. (Mech.), A.M.U., Aligarh
[protected]
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I m Surana from Chennai. I would like to bring to the notice of management of Reliance Communication Ltd.
I m using GSM Card bearing no. [protected] since a month believing that company is a Good Co.. But Now I experienced that the it also cheat the consumer by deducting the money from the balance.
Fact, r as follows; 25.10.2010 morning 6.20 A.M. when I was sleeping, I recd. the msg. that Rs. 19.50 has been deducted from balance of Rs. 26/- for 1ps. sms for 15 days.Normally their is a booster of Rs. 39/- for a month for sms as I came to know.
When I called the the customer care, person was not able to reply and transfer the line to executive, He was also not able reply and disconnected the line.
This type opf a rude behaviour of executive is not good for the co.
I hereby request the management perople to look in the matter and restore the deduction money immediately, failling which may go to consumer form.
It is one more advice to management if comapny is not able to serve and running in the loss batter to close the business not to cheat the customer in this way.