Reliance Communication Infrastructure Limited / Broadband — Harrasement by Reliance Communication infrastructure Limited

I Priyank Sharma (Qtr. No. 1119, Type -4, Sector-4 R.K Puram New Delhi -110022) have the Reliance Broad Band Internet Connection under unlimited plan @ Rs-999/ per month.

The Internet services was barred by official w.e.f 08/01/2009 for want of payment of bill at S No.( Kindly refer the Annexure 1.)

Though the regular payment against the each bill at Sl.No. 1 to 4 was collected by person deputed by Profin Management Consultant Pvt. Ltd. as per the details shown in Annexure.I.

It is pertinent to mention here that my family members are receiving the calls from your call center (One of the Tel No.[protected] from October 2008 onwards regarding the payment of Bills at (S. No.2). Though the payment thereof was already made. and every time at the time of collection of money by your representative see and verify the payment- receipt of cash payment at S. No.2 mentioned in the Annexure.

It is more evident that amount of bill at S. No.2 (already paid) have again and again be added to the amount of bills at S. No. 3, 4, and 5 bills. for Rs. 2273.04, Rs 2302.30 & Rs 2332.20.

Instead o[censored]pdating the payment in you’re Accounting system, your office invariably asking the payment for the bill at S.No.2 dated 23-09-08.

As a result of failure of Mechanism o[censored]pdating of payment, your representative have started asking for the payment. .From 3rd week of October 2008 onwardsMy family members at Tel No.[protected] have been receiving minimum two/ three calls per day from your office (Call Center) one of the Tel No. is 32033527 regarding non payment of bill.

Complains made by us on the aforesaid issue with all the details :

DATE
TIME
NAME
DESIGNATION
Call Reference No.

4/11/2008
11:34 AM
SAYEED
EXECUTIVE
79434793

10/1/2009
6:28 PM
PRIYANKA
EXECUTIVE


10/1/2009
6:57 PM
VANADANA
SENIOR EXECUTIVE
85501562

12/1/2009
10:29 PM
SHAHEEN
EXECUTIVE


12/1/2009
10:56 PM
KAUSHAL
SENIOR EXECUTIVE


12/1/2009
11:04 PM
DEEPAK
EXECUTIVE


12/1/2009
11:23 PM
MURTUJA
SENIOR EXECUTIVE


13/01/2009
12:08 AM
SURINDER
TEAM LEADER


13/01/2009
3:33 PM
SHRUTIKA
EXECUTIVE


13/01/2009
11:21 PM
JASPAL
EXECUTIVE


13/01/2009
11:40 PM
MURTUJA
SENIOR EXECUTIVE


14/01/2009
10:46 AM
RAMEEZ
EXECUTIVE


14/01/2009
10:55 AM
NIKHIL
SENIOR EXECUTIVE





I requested the Reliance Communication concerned unit to which I usually communicating over telephone to re-activate / restore the internet facilities . But it was denied / refused by them till the payment of aforesaid bill at Sl No.2..is made.

Beside this they have also asked us to make the payment of bill SL No. 5 .I again requested them to Ist restore the internet and collect the payment aginst the bill at Sl No.5.

As me and my family has been harrased umpteen times by the people of your organisation and made our life miserables.
In view of above I dont want to continue with Reliance and its Broad Band Connection any more and want final settlement and adjustment
of the above pain we have suffered from.


Annexure 1

PRIYANK SHARMA USER ID[protected] A/C NO[protected]

QTR. NO 1119, TYPE 4 BROAD BAND ITERNET PLAN Rs. 999/-P.M. UNLIMITED
SECTOR -4.R.K.PURAM
NEW DELHI 110022 BILL A/C NO.[protected]

DETAILS OF BILLS FROM RELIANCE DETAILS OF PAYMENT MADE & .COLLECTED BY PROFIN MANAGEMENTCONSULTANT PVTLTD

SL.NO. BILL.NO. DATE AMOUNT DUE RECIEPT NO. AMOUNT DATE OF CASH/ CHEQUE CHEQUE NO
OF BILL DATE Rs PAYMENT

[protected]/08/2008 1933.02 13/09/2008 CD58RS 1933 5/9/2008 CASH
NO.0858515

[protected]/09/2008 1122.5 14/10/2008 CD58RJ 1122 8/10/2008 CASH €
855645

3 .[protected]/10/2008 2273.04 CD58SK 1122 4/11/2008 By Cheque No.746842
NO.904991

4 .[protected]/11/2008 2302.3 CD58TL 1122 11/12/2008 By Cheque No.746844
NO.0951030


€ -> Copy of receipt attached for your reference


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Best Regards
Priyank Sharma