[Resolved]  Reliance Communication Limited — no response from customer care

Address:East Delhi, Delhi

Dear Sir,

I have applied for a broadband connection in Reliance Communication (plan 549/-) at my residence, A-14, Guru Ramdas Nagar, Laxmi Nagar, Delhi-110092, on 16th October, 2011 through salesman Mr. Rajeev. My customer application form No. was [protected].

No connection was installed on my residence till 8 days but the cheque of Rs. 1049/- was deducted from my bank account on 24th October 2011. After receiving no response from the company I request to cancel my application through the salesman. After that I approached to another service provider MTNL.

The salesman and other officials Mr Himanshu promised me to return my money and documents within 45-60 days.

But I have not received my money and documents till date in 7 months approx.Customer care is not even responding my emails.

It feels that I was writing to only dead bodies. No one was there to respond me.

I need my money of Rs. 1099/- back (Rs. 1049/- and Rs. 50/- multicity charges)

Thanks
CA Vipul K SInghal
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Reliance Money Ltd. — no responce from company

I have submmited my change request form for partner change but after 15 days it is still no responce even after mail this to there consumer help desk. Please help me it creat a huge loss of my.

Reliance Communications — Request for Cancellation but no response

Dear Sir,

I have requested for a cancellation/surrender of my Reliance Fixed Wireless Phone having number[protected] on10/10/09 at New Friends Colony Web World (it has a third class service always) and they accepted my request and asked me to fill a form and submit photo ID and I did the same, the executive told me that I will be getting a confirmation call from Reliance within 15 days and I should be only pay the bill till 10/10/09.

I nave not received any call from Reliance, so I wrote a email to the Nodal officer on 12/11/09 no response and again on 32/11/09 I wrote Appellate Authority, no response, Reliance as sent me a bill for the whole month for which I am not legible for.

Please help to resolve this Issue and close my connection.

Samson Baldrey
Hi Vipul,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare
Hi Vipul,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information