Reliance Communication Limited / Reliance Postpaid Mobile — POSTPAID CONNECTION MIGRATED INTO PREPAID WITHOUT CONSENT

Sir,

1. My Reliance Postpaid Mobile connection No.[protected] has been migrated to / as Prepaid Mobile connection without my consent. I have never asked / submitted any application to convert / migrate the connection. On inquiry customer care department has intimated several times that it happened accidentally and promised me that my Postpaid Mobile Connection will be restored. My mobile connection stopped working wef 07 Mar 2010 for outgoing calls / smses even though no outstanding dues are pending and extra amount paid in advance.

2. Earlier I have a Reliance Prepaid Mobile connection No.[protected]. Due to limitations of J&K Prepaid Mobile Services such as Rooming, Instant Recharge, etc facilities I have taken this Postpaid Mobile connection so as use this connection while in rimming and to use in my bank transactions for obtaining netsecure passwords, etc.. Accordingly I have registered / intimated this mobile number to all concerned.

3. But no fault of mine, my Postpaid Mobile connection No.[protected] has been stopped working wef 07 Mar 2010 for outgoing calls / smses because of illegal / accidental migration. I will be highly thankful if you can restore my Postpaid Mobile connection immediately without any further delay.

Thanking you,

Yours faithfully,

(CS Narayana)

14 Mar 2010