[Resolved]  Reliance Communications — 1 Paisa SMS Pack

Address:

South Delhi, Delhi

Hi,

I was activated 1 paisa SMS pack in 2010. I requested to de-activate my pack mid 2011 at reliance web world (Outlet) but after my complain, my SMS pack activate automatically every month till today ..Oct 2012. I complain to Reliance GSM customer care no.198 every month to de-activate my pack. I receive confirmation message from reliance and my fund Rs 26 re-fund to my account. Now this is routine work to activate my pack then call to customer care and re-fund my deducted money (Rs 26). I tried to send de-activation request by SMS but every time message do not deliver to given number 53739. I am facing this problem more than a year. Now I keep record (complain number) and want to drag this case to consumer court. Customer care always reply me that next time my pack will be de-activated but this is only words.

I harassed by Reliance GSM service.

Please help me.

Regards,
Virendra
My Reliance Number is [protected] (Delhi)