[Resolved] Reliance Communications — 2g data balance become zero | |||
sir, on every 19 th of mount i get 1 GB data balance. on October 19 i get 1 GB data balance. due to excessive use it reduces to 156 MB. so i call customer care to get detail about other 2g data recharge they told me plan of 178/- for 20 GB. then i recharge with 178( on 23-25/8/2012) i got 20 GB data balance. On 31/8/2012 i had nearly 19 GB data balance.On 31/8/2012 4:00 PM i recharge with Rs 10(3g data) for 30 MB. then i check my data balance MBAL 55333 it says i have 30 MB 3g data with validity up to midnight and 0 MB 2g data with validity up to 1/9/2012( i had remaining 19 gb data with more then 20 days validity ). then i call to CC(198) they says i don't have 2g data and its validity is 1/9/2012. So now i want my 2g data balance back sim number is [protected] . plz reply me. my reliance no. [protected] another is [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare