[Resolved]  Reliance Communications — 2G Net pack

Address:Tamil Nadu

Dear Sir,

Iam using Reliance Prepaid network and mobile no: [protected], from last two weeks my 2G net pack is giving lots of problem by network side also, its a issue of net pack though my net pack validity is till 18/09/2012 but when is used my net pack balance get cut off from my main balance. i called customer care but nothing o[censored]se. as you know about low class executive giving same solution which no use. i just request to rectfy this issue ASAP. Thanks.

Also let me know any higher level escaltion number to forward this issue. Thanks
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
" Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare
"

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