Reliance Communications — 50 paise all India tariff rate deactivated

Address:Maharashtra

Dear sir,
My no. is [protected]. I had recharged with rs. 94 some year back to get sms and call all over India for lifetime at 50 paisa. I also have sms free on my no. So whenever there used to be blackout days(the days were sms are not free) I used to get charged 50 paisa but on 31st dec 2013 I was charged at re. 1 for local sms n rs. 1.5 for std sms. That was not the case earlier as I was charged at 50 paisa on Diwali also. Company has deactivated my 50 paisa scheme though it was valid for lifetime.
Please sir look into the matter seriously or else every company will cheat like Reliance.
Regards,
Rahul Ladhani
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Reliance — deactivated tariff

the service providers have been cheating on me for 15 days. even after activating the tarrif i am not being able to enjoy the services.

Reliance Communication — Tariff Problem

Dear Sir,
My name is abhishek Purohit.Two weeks ago i used MNP facility to shift from Idea to Reliance.Last Week I was Shifted from Idea Circle to Reliance.When i applied for MNP, i was told that that i will enjoy call tariff of 30 paisa par min.But they charges .72 paisa par minute.They cheated me by giving me wrong information.
Now After i compliant about this to customer care then they blame me about this and their all representative give different different answer to my problem.and this problem was not over that they now make automated system generating call for documents re-submission to me while i have submitted ID Proofs at time for applying. I also mailed them about the problem but their answer was not satisfactory.
Please help me what should I do now......?
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,
RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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