Reliance Communications — about deactivation of sim

sir, my reliance number is [protected] and i have this sim for last 4year. a call come from customer care to my father for submit documents.we submit documents next day to retailer but after two days my sim is not activated.i call customer care last 5 days but he give busy tone every time and did not take my call.i go to retailer directly and ask my prblm but he say that my sum.is not activated in anymore and ur sim have invalid subscriber.how it is posdible sir?.when this is regularly working last 4year then how it is invalid. sir please take action against this bcoz my father is government employee and he give this number in bank,office and many more.now he faces more problem .sir plz take action.hurry. thanking yoy

Dear Customer,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

" Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care"