Reliance Communications — Activation o[censored]nwanted services and deduction of prepaid account...

Address:

Jalgaon, Maharashtra

Dear Sir,

I am just giving below example that how reliance communications are cheating regularly to their innocent customers who does not interested in their useless products. I have already given same complains few months back regarding no-interest in the products but again same thing happened and about Rs. 25/- already charged from my pre-paid balance (my mobile #[protected]). Detail given below:

Sweet Guitar has been downloaded/renewed at a charge of Rs. 10/-. Tune renewal on[protected]. To search and set your favourite tune, SMS <songname> to 5123499 @ Rs. 3/- SMS. (Sender:52345 at 12/09/2013 04:39:48 PM)

Amount Charged for VAS MyCRBT Dummy Rs. 10.00. Current Main Balance : Rs.46.29. (Sender RM-Reliance 12/09/2013 04:39:36 PM)

Amount Charged for VAS CRBTSubscription 1 Rs. 5.00. Current Main Balance : Rs. 56.29. (Sender RM-Reliance 12/09/2013 08:49:41 AM)

Thankyou for subscribing to callertune service. To set favourite tunes, Dial 51234567 at Rs.6/min. (Sender:52345 at 04/09/2013 08:19:33 AM)

Dear Customer, congratulations! Free Callertuane has been activated on your phone for 7 days. To enjoy more tune dial 51234567 at 20p/min. To unsub SMS 1003 to 155223 (Tollfree) Reliance. (Sender:52345 at 04/09/2013 12:54:28 AM)

Please immediately attend my complaints and require to credit the amount to my pre-paid account ([protected]). I have never requested for above service. The above request already conveyed to their customer care through email on 12/09/2013 and no response from their end till date.

Thanks & regards,

Rajiv Ranjan Kumar Sinha
Jalgaon, Maharashtra.
M: [protected]