Reliance Communications — Regarding MNP

Address:Agra, Uttar Pradesh

My Self Nishant Garg , I have applied for the Mobile Number Portability [ MNP ] on 5th Febuary 2011 , I have received the porting request No.- RW142156 Valid till 20/02/2011 03:37:39 . On & 7th Febuary I have submitted My photocopies of Passport & License to the Reliance World , Kamla Nagar , Agra-5 [ Uttar Pradesh ] & they have also issued me Reliance GSM SIM No.[protected] , after a week they called me & said that the Sim that we have issued to You is wrong & again they have issued me the New Sim No.[protected] . They told me to wait for 48 hours & your sim will be acctivated . But Sir After 24 hours my Incoming Calls are Barred & till now i.e. 05/03/2011 not my GSM Sim is Activated & Not my Incoming Calls are Activated . I Approached to the Reliance World , Kamla Nagar , Agra regarding this Problem but they are Not Giving me the attention & not taking this issue as their duty to do their work. After that I contacted the Reliance Head Office , Shri Vrindhavan Tower , Sanjay Place , Agra [Uttar Pradesh] regarding this issue , they told me to wait for 24 hours , after 24 hours they told me that your Porting Request is Rejected due to some reason . I Have Also Mailed so many times to Customer Care but from there also no proper answer .

Sir i also want to tell you that they have also done the survey of my Residential Address regarding this Portability . & Sir I am very old Customer of Reliance Communication Since 2003 . I always pay my bill within time & recently I have also cleared all my dues of Rs 350/- by Cash on 15th Feb 15:39:08 IST 2011 . One More Thing Till Now My Incoming is Not Opened . Here is My Information :-

Name – Nishant Garg

Address – 14/266 , Ganesh Market , Gur Ki Mandi , Agra -282003 [ Uttar Pradesh ]

Mb.No.- +91 [protected] [ on which MNP Applied ]

Alternate Mb.No.- +91 [protected]

E-mail – [protected]@rediffmail.com


All the above information is True to the best of my knowledge .


It is therefore requested to you to take the necessary action & please do the needful , waiting for yours early & positive reply .

Thanking You

Yours Faithfully


NISHANT GARG

14/266,Ganesh Market ,

Gur Ki Mandi , Agra-282003
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

i want to change my network from reliance prepaid to airtel prepaid my number is [protected]
i submitted my ID proof and address proof on 18 january 2011 along with the unique code and they provided me with new airtel sim card, and told me that it will be activated in 7 working days. its been 14 days now i called up reliance customer care many times they ask me to go to web world for more details. the web world people are not listening to their customers properly. i wnat this problem to be solved. how can you help me ?
I HAVE APPLIED FOR MNP , I HAVE MADE A MESSAGE FROM RELIANCE GSM NUMBER ON 31/05/2011 TO 1900 FOR MNP & I HAVE RECEIVED THE PORTING REQUEST NUMBER - RW389232 & THE CODE IS VALID TILL 15/06/2011 , & ON 06/06/2011 I HAVE APPLIED FOR MNP TO AIRTEL , ON 08/06/2011 , I RECEIVED A MESSAGE FROM 1901 THAT YOUR REQUEST FOR PORTING YOUR MOBILE NUMBER TO AIRTEL HAS BEEN RECEIVED & YOUR APPLICATION IS IN PROCESS , BUT ON 10/06/2011 A CALL COME FROM AIRTEL OFFICE THAT YOUR PORTING IS REJECTED BY RELIANCE , I CAN'NT UNDERSTAND WHY THEY HAVE REJECTED MY PORTING REQUEST , I HAVE CLEARED ALL MY DUES TO RELIANCE ALL BILLED & UNBILLED USAGE , AGAIN ON 10/06/2011 , I HAVE APPLIED FOR THE PORTING TO AIRTEL & THEN I HAVE RECEIVED A MESSAGE FROM 1901 THAT YOUR REQUEST FOR PORTING YOUR MOBILE NUMBER TO AIRTEL HAS BEEN RECEIVED & YOUR APPLICATION IS IN PROCESS.
IT IS THEREFORE REUESTED TO YOU TO LOOK AFTER IT & HELP ME FOR PORTING MY NUMBER TO AIRTEL.
HERE IS MY INFORMATION :-
NAME - NISHANT GARG
MB.NO.- [protected]
EMAIL - [protected]@rediffmail.com
PORTING REQ.NO.- RW389232

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information