[Resolved]  Reliance Communications — Error : MNP (Mobile number portability) message sending failed...

Reliance Mobile — error messaging

Dear Sir/Madam
With a sour heart i am compelled to write against the illtreatment of your company.

My mobile number is [protected]. I am one of the oldest customers of your company and i pay my regular bills well within time. I was amazed to see your msg on 12.04.2011 at about 8.00 A.M. that i have to pay approx Rs. 1121.04 to continue my outgoing services then in the evening on the same day i received another msg that i have to pay Rs. 441.59. Then at about 5.00 A.M. on 13.04.2011 my outgoing services were debarred.

After an enquiry on 13th April in the morning from the customer care, I came to know that my crossed cheque of the last month had bounced and so the msgs. I failed to understand why two different amount were mentioned by you on the same date to be paid against the outgoing services

In the aforesaid circumstances, i have two-three fold grudges from your company. Firstly, as the oldest customer of your company, it was also the duty of the company management to atleast inform me immediately that my cross cheque has bounced coz during the past seven to eight years, no cheque sent by me to your company ever bounced. Secondly, when i had the credit limits, the outgoing services were debarred within 24 hours.

I am really shocked and pained by the harsh attitude of your company against an old customer like me.

Yours sincerely,

Shailesh Kumar
112-C Kala Danda, Himmatganj,Allahabad