Reliance Communications — Amount charged for VAS Evolve Subscription | |||
My Reliance GSM number is [protected] and i always use this number for 3G Internet use only, Reliance is continuously charging 1Rs/- per day from 27/11/2012 as following; "Amount Charged for VAS Evolve Subscription Rs:1.00" and before 27/11/2012 i had 11.12 Rs as balance and today on 6/12/2012 i have only 1.13 Rs as account balance. I don't know how this service is activated automatically when i am 100% sure that i didn't activated this service but they are charging for this service. I request you please help me to get my precious money back and take relevant action against them for cheating with me. I'm looking forward to your valuable consideration and quick resolve of my problem. Thanks and Regards Jitendra Singh M.N [protected] Was this information helpful? | |||
 6 Comments | |||
Comments
Sir, My no. is [protected] the similar problem is with me..
reliance keep debiting my account with ruppess 1 after every few hours..
and they also activate caller tune service and debited Rs 15 4 times means Rs 60.
what the fraud this is.. the customer care person give reply due to technical problem I can't help u try again.. If reliance communication wants us to change the service then refund my amount and we will.. i m using 3 reliance connection for phone... data card etc from last 3 years.. this is not the way to earn money... hope will get some solution.. thnks
reliance keep debiting my account with ruppess 1 after every few hours..
and they also activate caller tune service and debited Rs 15 4 times means Rs 60.
what the fraud this is.. the customer care person give reply due to technical problem I can't help u try again.. If reliance communication wants us to change the service then refund my amount and we will.. i m using 3 reliance connection for phone... data card etc from last 3 years.. this is not the way to earn money... hope will get some solution.. thnks
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
I am continuously getting Rs. 5 deducted whenever I am having a good amount of balance and there is an SMS coming stating that Rs. 5 has been deducted for VAS evolve. I simply want to get it deactivated. Please help me in this matter as soon as possible. Thank you. My mobile no. is [protected]. Looking forward for your co-operation.
Similarly I am also facing same problem as above. i am unable to understand what is "VAS Evolve Subscription". please reply. what is rcom number for deactivation. how to stop this kind o[censored]nwanted deduction ?
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We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare