Reliance Communications — amount deduction without opting any services

Address:

New Delhi, Delhi

my no is - +91-[protected] 8 to 10 days back automatically my balance was deducted without opting any services of them, i ignored 2nd time again they deduct my balance for 2 services (shemaroovp-costing 5 rs per day and second is indiatimesvp-costing 1 rs per day) when i complaint to customer care they refunded the amount but bot since 2- 3 days again they are deducting the same amount every day and customer care is not responding for a single time. please suggest what to do...i need my balance refund and also i don't want it be happen again in future. if action will not be taken i have to go to consumer forum... prafull sharma