Reliance Communications — creating confusion in customers with various offers

Address:

Andhra Pradesh

Dear sir,
I am using reliance CDMA mobile services since 2 years. Yet, I faced so many problems with this. Yesterday I recharged for Rs:21/-. But,I don't get any balance in that except 1 paisa.Then, I contacted customer care,I don't get sufficient reason. Actually they are announcing in news papers etc that,if you recharge for Rs:21,51 will get full talk time.The retailor of the product also dont't know the details. After the detailed confirmation with customer care executive I knew that we don't get any balance for that. Sir, they are annoncing new offers but they are not mentionning full details in that.Incase if they mentioned will printing with smallest letter and putting a *(terms & conditions apply).Is it reasonable? how an un educated person will know that.Actually I am an un educated and not able to recharge with huge amount.If You want any details regarding this contact me [protected]@gmail.com