Reliance Communications — NOT ABLE TO REGISTER FOR DNC REGISTRY

rvsravi

from Hyderabad, Telangana

Address:

Andhra Pradesh

I am from Andhra Pradesh, India. I use Reliance GSM connection with No.[protected] Without any communication of any sort or without my knowledge, caller-tune service with some song got activated and periodically my pre-paid balance has been cut every month. To deactivate this caller-tune also, my repeated efforts to send SMS are not successful either. No customer-care redressal is known to me. As a result, I stopped recharging. This apart, I am not able to register my Reliance GSM Mobile connection in National Do Not Call Registry through Reliance Communications website. As no SMS is going out for this purpose from my mobile instrument, I do not know where to lodge the request for this purpose. Everytime I try to send message to this effect, no message for any matter is getting through. Please help solve these problems.

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Comments

Mohit Jain

from Pune, Maharashtra

Reliance Communications — Do Not Call Registry

I am reliance User([protected]). I had registered a Do not call on 22 Feb. Then they asked me to wait for 45 days to get this activated.

But the smses and calls still keep me disturbing whether I am in roaming or doing some urgent work, this is really annoying.

Also the customer care is really bad, they just behave like Govt. employees, the tone and the way customer care executives talk to the customers is really harsh.

Yesterday when I called the customer care, they told me to wait for another 45 days.

Kindly get my problem resolved.

soumen konar

from Kolkata, West Bengal

i also registered dnd service under reg.noDND[protected] on 19/02/2009.45 days is over.till they disturb me.