Reliance Communications — CHANGE PLAN WITHOUT ANY INFORMATION

Address:

Bardhaman, West Bengal

SIR,
I AM USER OF RELIANCE GSM AND I GOT A MESSAGE OF 2G RECHARGE OF RS.98. IN THIS PLAN THEY MENTION 2GB SURFING BUT WHEN I WAS RECHARGE RS 98 AND AFTER THIS I SURFING THE INTERNET AFTER DISCONNECTION OF INTERNET I WAS FOUND MY BAL IS REDUCED BY RS 89/- THEN I CALL THE CUSTOMER CARE THEY TOLD ME THAT I HAD RECHARGE THE 3G PLAN BUT THE MESSAGE WAS FOR 2G.
SO I WANT PLZ TAKE SOME NECCESARY STEP FOR THIS COMPANY BCOZ THIS COMPANY IS ALWAYS CHEAT THEIR CUSTOMER'S .AND ALSO THEY SEND A MESSAGE RECHARGE OF RS26/- AND ENJOY STD CALLS @.10PAISE PER MINUTE .AFTER GETTING THIS MESSAGE I SPEAK TO CUSTOMER CARE THEY TOLD ME THAT AISA KOI PLAN HAMARE COMPANY MEIN HAI HI NAHI. TOH FIR MAIN JANNA CHAHTA HOON KI COMPANY AISE APNE HO CUSTOMER KO MISGUIDE KYON KARTI AISI COMPANY. KA TOH LICENCE HI CEASE KAR DENA CHAHIYE.
THANKING YOU.
MY MOBILE NO IS : [protected]
NAME: MR. TAO CHAO