| Address: | Jhansi, Uttar Pradesh |
DEAR SIR
I BUY A RELIANCE NETCONNECT[protected] FOR INTERNET USING MY NO. IS [protected] AND MY NAME RAHUL SAHU. MY NET CONNECT IS GOOD CONNITIVITY TO FREE PERIOD (ONE MONTH) BUT AFTER SOME I HAVE CHANGED HIS DATA CARD PLAN FROM 599 TO LM299 AND 26/02/2011. I HAVE RECHARGED OUR DATA CARD TO 299 RS ONLY .THIS PLAN UNDER YOUR WORKING AREA (OUR STD CODE 0510) USED MAXIMUM ONLY 10 GB PLAN. BUT 26/02/2011 TO TILL NOW I WILL NOT USED 1KB DATA FROM DATA CARD IT ERROR USERNAME OR PASSWORD INVAILD. I WILL CONTACT CUSTOMER CARE *355 AND CALLED ME
26/02/2011 (12:00-13:00) I (CCE) REFRESH YOUR DATA CARD ONLINE AND IT WORKING AFTER 3 HOUR'S
26/02/2011 (16:00-17:00) WHEN PROBLEM NOT SOLVE THEN CCE CALLED ME YOUR COMPLANT ACCPET ME AND SOLVE THIS PROBLEM 24-48 HOUR'S
01/03/2011 (22:00-24:00) YOUR MODEM IS FAILED SO PLEASE CHANGED YOUR MODEM YOUR CUSTOMER SERVICE POINT (CSP)
NEXT DAYS I HAVE GO TO CSP AND APPLY TO CHANGED MY MODEM AFTER 10/01/2011 RECIVED MY NEW MODEM BUT IT IS NOT ACTIVATE OR LOAD MY NET CARD NUMBER TO MY NEW MODEM AFTER ONE DAYS 11/03/2011 I WILL CALL TO CSP POINT BASIC PHONE[protected] BUT HE IS NOT RECIVED I CAME TO OUR CC POINT MADHU COMMUNICATION AND TRY TO SOLVE THIS PROBLEM BUT NOT SOLVE
11/03/2011 12:00-14:00 I CALL BABINA RELIANCE TSM AND SOLVE MY PROBLEM BUT HE IS NOT SUPPORTED TO ME BUT HE GIVE SOME NO. WHO SOLVE MY PROBLEM
11/03/2011 14:00-15:00 I CALL CCE *355 AND CALL OFFICER TO ME YOUR WORKING SERVER POINT UNNAO SO YOUR NET CONNECT NOT WORKING TO OTHER STD CODE
11/03/2011 14:00-15:00 I CALL [protected] TO CHANGE MY WORKING POINT UNNAO TO JHANSI AND HE CALL ME THIS SERVICE START AFTER 24 HOUR'S
BUT AFTER 13/03/2011 12:01 PM TAK MERI SERVICE ACTIVATE NAHI HUA
PLEASE SOLVE MY PROBLEM AND TAKE A TIME PERIOD EXTRA Was this information helpful? | 
Data Card — call failing of mobile
To,The Manager
Customer Care
Here by it is bring to your notice that the mobile function of th DATA CARD has stopped functioning since from the date of installation.The problem has been reported to your local technical person several times and also visited him with the lap top as advised by him.Then the matter has been reported to customer [protected]@*333.The .Complaint NO:67501966 registered by them is still pending to be addressed.Meanwhile I received a message from mobile NO:[protected] on 24/04/2008 that I have to pay charges of Rs5.00 by 10/05/2008.The nature of the charges is not mentioned.Iam unable to make any out goining call because the mobile function stopped since from the date of installation, as such I could not understand how I incurred chages of Rs5/
Plese look into matter on top priority to restore mobile function of the DATA CARD and also reverse the charges of Rs5/
Regards
A Girijasankar
The comlaint is still pending to be addressed.Most inefficient technical personnel.Know nothing and simply try to pass the buck to department to department.