[Resolved]  Reliance Communications — Balance deducted but not get recharged

Address:West Delhi, Delhi

hi, i m Manish Kumar (+91-[protected]), on 30th Nov 2012, i got my mobile recharged through www.rechargeitnow.com for Rs.97/- (3G Mobile Internet Plan), and my balance was also deducted but i got two below mentioned sms:-

1. Recharge of R.97 successful. Enjoy 300MB 3G data valid for 30 days. Reliance.
2. Dear Customer, your request could not be processed. Please try again later. We regret the inconvenience. Reliance.

your all customer care executives were unable to understand the problem and they were just in hurry to disconnect the call.

kindly try to solve my problem and either refund my amount or recharge with 3G internet pack, as soon as possible.

thanks & regards
Manish Kumar
+91-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance GSM — recharging problem

name - jayesh tandle.
phone no.-[protected]
i recharged with rs. 40 from http://www.freecharge.in but my mobile was recharged with only rs.1 .take the required action and recharge by talktime of rs.37.

Reliance GSM — Recharge Problem

Dear Sir Or Ma'am,

As Mention -On
13/12/2011 6:55:26 AM,I am doing MOB RECHARGE [protected] EBPP-[protected] -119Rs.
Recharge was done successful .but Amount 0.01 Rs Only credit on my Mobile Number ( [protected] ).I log the Complain for the same.on 198 Complain Number.
The person [Suraj] communicate me problem solve in 48 hour & he providing me complain number[protected]. After 48 hour some other person commit me it will take 72 hour not 48 hour.
Today when i try to talk to customer care executive so the 198 toll free number is not working from particularly from my number ( [protected] ).

Regards
[protected]
Rim Gsm User.
Dear Sir Or Ma'am,

As Mention -On
13/12/2011 6:55:26 AM, I am doing MOB RECHARGE [protected] EBPP-[protected] -119Rs.
Recharge was done successful .but Amount 0.01 Rs Only credit on my Mobile Number ( [protected] ).I log the Complain for the same.on 198 Complain Number.
The person [Suraj] communicate me problem solve in 48 hour & he providing me complain number[protected]. After 48 hour some other person commit me it will take 72 hour not 48 hour.
Today when i try to talk to customer care executive so the 198 toll free number is not working from particularly from my number ( [protected] ).

Regards
[protected]
Rim Gsm User.
for Solve Any how
Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

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