[Resolved]  Reliance Communications — balance deduction from main balance

Address:

South 24 Parganas, West Bengal

I am a regular user of Reliance GSM service using from last 3 years in Kolkata. On 28th November 2012, from my no [protected], Rs. 20 approx was deducted without any reason and automatically Reliance has activated some services on my number for which I didn't request.For filling complain I called 3 times to the customer care representative, but all the time they gave me only response that their computer system was not working so they are unable to take the complain or access any information and told me to call after 2 hours. Out of which 2 times they transferred my call to their senior executive but after waiting on call about 10 minutes the call was disconnected. Please forward my complain to the concerned authority to take serious action to avoid such miss-management and unnecessary deduction of account balances.
Vineet Kumar
[protected]
Kolkata (WB)