| Address: | Bangalore, Karnataka |
Hello Guys,
I am now a vicitm of Pack activation without customers consent from my service provider (Reliance).
Just wants others to act promptly if they find difference in their main balance.
Here is my picture;
On 10/05/2011 night my main account balance was "around Rs.94". At 7:30AM 11/05/2011, i checked it and it suddenly got "around Rs.74", by the time it was 5PM in evening on 11/05/2011, when i checked my main balance,it was "around Rs.28". Truly speaking i was high on anger. I had a word with the customer care executive,he clarified me that 2 packs was activated on my number. Importantly this activation was done without my knowledge. Activating a package to any customers number is a criminal act for any organization with consent.
Interesting thing i got to know when i spoke to executives superior. My number had 4 packs activated without my consent. Just want you guys to understand, i[censored] find any balance amount difference, it would be for sure any packs would have been activated on your number.
Call the customer care then and have it refunded. even u can write at anil.[protected]@relianceada.com.
(I have written but not sure over an action on this act.) Anyways,my amount will be refunded in next 24hrs.
Just think how much these service providers would earn by doing this. This too is a corruption of criminal act.Please respond against this unlawful activity.
Thanking You!! Was this information helpful? | 
Glad to have your reply over my concern. Thanks for helping. My amount has been refunded today.
Can you please help me in understanding one simple thing ‘ How did the four packs activated on my number without me giving a go ahead?? ‘ If this activation wasn’t done twice in a day i wouldn’t have known that story.
Please help me with this part of story. Surely your IT team would help you in making me understand how it happened four times. Logs would give them the detail of the story.
My contact number is [protected]
Thanks,
Nishant