[Resolved]  Reliance Communications — ID & address proof not updated

Address:Bangalore, Karnataka

Dear sir

I have submitted twice ID and address proof to Reliance customer care but till-dated it is not updated initially it was in the name of Rajesh now it is Haji ----, The call center people they don't update the records and keep troubling us. Last one month’s we exchange the mails and I try to update my details on mails.

Secondly I was out of India for 46 days, during that time they deducted Rs200/ from my account for value added services which I have not subscribe. Initially it happens twice.

Regards

Shabbir
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance Mobile — ID and Address not updated

Dear Sir

I am having Reliance prepaid connection of my mobile no. [protected] for the last eight year. On the time of changing my hand set I came to know the connection is not in my name. I submitted my ID and Address proof to Reliance store in BTM layout opposite Udipi Garden restaurant in Bangalore. Than after some time I again changed my Hand set, where I came to know that my name is not updated, once again I submitted my ID and address proof. For last three months I am following with reliance communication for my ID and Address on mails, recently I submitted my ID and address proof I was told it will be done in 2 days time, nothing is happening, apart from this I have also others issued, which his minor compare to the ID and address proof. I am attaching few of the mails communicated with reliance customer for your information.

Regards

Shabbir
[protected]

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