[Resolved]  Reliance Communications — Recharge done but service not provided

Thanks for the reply.Can give me a time line when its will resolve.Because its already taken 7 days.

Regards
Ranjit Kumar.

Please see the trail mail but i ahve not receive any update from your emp.

Your emp has to reply possitive or negative.

FYI..Please...

Dear Relinace,

Could you update me when my problem will resolve because one call has been resolve without resolution case id[protected].

Also log for fresh ticket for very bad behaviour of your employ (Mr.Shainder).You can the trail mail.

I want resolution & i want to know why Mr.Shailender making misbehaviour with me.They told me he is the Incharge of Reliance webworld Fraser Road Patna.Is it customer service provided by reliance if customer facing problem.


Thanks & Regards
__________________________
Ranjit Kumar
Email: [protected]@aol.in
Cell No. : +91 [protected]
______________________________



-----Original Message-----
From: Ranjit Kumar <[protected]@aol.in>
To: syed.[protected]@relianceada.com
Sent: Mon, 28 Mar 2011 1:25 pm
Subject: Fwd: Amount Deducted from my cell [protected]


Dear Mr.Haider,

This is FYI...


Thanks & Regards
__________________________
Ranjit Kumar
Email: [protected]@aol.in
Cell No. : +91 [protected]
______________________________



-----Original Message-----
From: Ranjit Kumar <[protected]@aol.in>
To: rcomnodalofficer.[protected]@relianceada.com
Cc: corporatecentre.[protected]@relianceada.com; [protected]@relianceada.com; rcomappellateauthority.[protected]@relianceada.com
Sent: Mon, 28 Mar 2011 1:09 pm
Subject: Fwd: Amount Deducted from my cell [protected]


Dear Mr.Haider,

Since my problem yet not resolve & very bad behavier of your employ from reliance webworld Frase Road name Mr.Shailendra & also my problem not resolve case id[protected]. Which is created by customer care.I have Done the recharge from your reliance portal find the attached recharge receipt & also find the attached case id Status which is resolve without resolution.

If it you unable to resolve my problem & you unable to reverse my deducted amount then i will go to consumer court all the required documents you can see in Attached PDF file.

Reply me asap by end of day since case is pending from last 5 days .please contact me on [protected]. Since [protected] is my Home number.



Thanks & Regards
__________________________
Ranjit Kumar
Email: [protected]@aol.in
Cell No. : +91 [protected]
______________________________



-----Original Message-----
From: Ranjit Kumar <[protected]@aol.in>
To:
Sent: Mon, 28 Mar 2011 10:29 am
Subject: Fwd: Amount Deducted from my cell [protected]


Dear Sir,

Misbehaviour by your employ Mr.Shailendra from Relinace webworld & yet my problem not resolve.

Need your intervention.




Thanks & Regards
__________________________
Ranjit Kumar
Email: [protected]@aol.in
Cell No. : +91 [protected]
______________________________



-----Original Message-----
From: Ranjit Kumar <[protected]@aol.in>
To: Cc: Sent: Fri, 25 Mar 2011 1:51 pm
Subject: Fwd: Amount Deducted from my cell [protected]


Hi,

This is to inform you that today i have visited to reliance webworld Fraser Road Patna & met with Mr.Shailendra for my resolution because customercare told me to visit Reliance webworld for resolution but behaviour of Mr.Shailendra is very bad.He told me it will take time to update in system because you have made online recharge so i am asking to time when it will update but he unable to give time line when it will resolve so i am asking for give me a complain no so that i will asking for this if it will not resolve.

Can you tell me will it take time to update & how much time to take update if i have recharge on dated[protected]. because as per my knowledge when i have recharge the mobile it will updated at a time then how can Mr.Shailendra told me to it will take time to update & why they not gives complain no & his behaviour is very bad.

So i have visited reliance office at Biscoman Patna & met with Miss Shawita as per Shawita it will get resolve after 48 Hours.

But why Mr.Shailendra's behaviour is bad with me.He try to get out from office.Is it reliance customer service?????

Reply me asap.

Please find the attached recharge receipt.


I


Thanks & Regards
__________________________
Ranjit Kumar
Email: [protected]@aol.in
Cell No. : +91 [protected]
______________________________



-----Original Message-----
From: Ranjit Kumar <[protected]@aol.in>
To: [protected]@relianceada.com; [protected]@relianceada.com
Cc: Rcomnodalofficer.[protected]@relianceada.com; Rcomappellateauthority.[protected]@relianceada.com; corporatecentre.[protected]@relianceada.com
Sent: Fri, 25 Mar 2011 10:35 am
Subject: Amount Deducted from my cell [protected]


Dear Reliance,

This is to inform you that yesterday dated[protected]. I have done the recharge for free night pack on [protected].Please find the attached recharge receipte for your refreance.But Amount has been deducted from my mobile [protected].Why it is happen.Please reverse the deducted amount & star the night pack service without delaybecause i have already done the recharge.

Today i have spoke with customer care whose name is Mr.Abhishek as per Mr.Abhishek rechage is not done .How its possible Please find the attached Recharge receipt.

If you want to contact with me please contact [protected] because [protected] is my home number.


Dear Mr.Haider,

Please look in to this & resolve my problem asap.





Thanks & Regards
__________________________
Ranjit Kumar
Email: [protected]@aol.in
Cell No. : +91 [protected]
______________________________



-----Original Message-----
From: [protected]@relianceada.com
To: [protected]@aol.in
Sent: Thu, 24 Mar 2011 3:09 pm
Subject: My Services: Recharge Receipt


Dear Customer,

Thank you for using My Services on http://myservices.relianceada.com/.

With reference to your Reliance account, we would like to inform you that we have received your online recharge payment of Rs.59 on 24/03/2011 15:09:07

Please find attached the receipt for your payment.Your receipt id is AMIR14483871.

Thank you for choosing Reliance, India's No.1 Network.

Regards,
Customer Care
Reliance Communications