Reliance Communications — Bill for invalid customer from Reliance

Address:

Bangalore, Karnataka

Dear sir,

I am not a Reliance Customer, But i got reliance web world, Please find the below information.

I had reliance Data card from my relative , One day , I Just given the Conection request to enter the Reliance Network. with the Older data card.

this data card was disconneted formily with the existing user.

But the new connection was rejected due the reason "it was not paid by the older customer hence i can not use the older device"

and adviced to take new device which Rs : 1999, But i said no, and i did not take connection.

But, suddently, i got bill from reliance, i need to pay Rs 400 for reliance connection.

And there are lot of things are un answered

1. No Body has confirmed the connection given to me on this period.
2. But in the Bill it mentioned around 2000 min used , who used in unused connection ?
3. How the bill generated, with out taking connection.
4, With In active RSN, how the bill is charged.


i called custmer from other connection and i would spent atleast 20 to 30 calls to get all such information from the other network.

And after two or three customer care mail, they said, the connection is terminated hecne they can not get the information , and they asked to visiting branch solve the issue.


And it is not my mistake, to visit the branch. Can you please take this compliant and suggest how can i proceed to file case against them

Thanks & Regards,
Muthu