[Resolved]  Reliance Communications — Account balance deduction without any prior notice

Reliance Smart GSM Services — deduction of balance without any prior notice

smart gsm services is providing sms pack of 11, 14, 25 INR.
sms pack of 11& 25 has a validity of 30 days but after 30 days the service is renewed without any prrior notice & balance is deducted.
1st month i have recharged my number with 11 RS after 29 days i recharged my number with 25 RS but on 30 day 11RS more has been deducted from my balance. when i asked in custmer care they answered me that i should confirm 1st.
there is no satisfactory answer why my balance has been deducted if i already recharged my number.

My smart cell no [protected] a deduction of 5rs/day done without any information due to Cricket score. Pl. Stop it.

I am a Reliance GSM Smart customer([protected]) and
today my account balance has been reduced by more than 50 Rs without any reason.I haven't activated any service today.This is not the first time they did such such deductions.I tried connecting their customer care several times but couldn't connect.Please help me out.

I am going through the same harassment. Reliance GSM does not notify for what reason are they deducting the balance. Its like robbing under the daylight.

Name : Shashank
My reliance No. [protected]

Reliance GSM — Deduction of account balance without notice

This is from Somnath Guha Neogi.Now I reside in Bangalore.My Reliance GSM prepaid mobile number is [protected].The day before yesterday at around 12 AM mid night I got a message from 52345 like "Dear customer, U are subscribed to callertunes at Rs1/2 days... " and so on.After that I found that my account balance has been reduced by Rs 15.Today(7/1/2012) I again found that my account balance has been reduced by 25 Rs.I have no idea what is going on.

Yesterday I sent another SMS to 155223 to unsubscribe the caller tune.

Though this type of sudden deduction from Reliance is not new to me, every time I lodged complaint in this site,I got refund.

On top of that I am getting continuous random promotional calls from reliance numbers like [protected].

As my number is shared among several of friends,relatives and professional clients I cant opt for another service provider now but I want to get rid of these things.

I am really frustrated.

Reliance please help me.

Reliance — Deduction of account balance without any prior notice

This is from Era Sen. I am residing in Kolkata and my Reliance mobile number is [protected].


Reliance been actively deducting my account money without informing me for miscellaneous services . All services been activated automatically without any prior notice.

Please look into this.

I am getting frustrated with this kind of deductions.