Reliance Communications — Regarding poor service and incompetent customer care

Sir,
i m a user of reliance communications netconnect card since past 3 months. I m on their prepaid unlimited usage tariff. Every now and then my service is disabled. When i call the customer care they constantly keep misleading every person has something different to say and some of them even say i dont have balance in my account even though my account shows the balance. I constantly keep on calling the customer care but my problems dont get solved until i have called then minimum 10 times.
Kindly do the needs on my grievence.
Thanking you.
Yours truly
harshvardhan