Reliance Communications — about duplicate sim & promo balance of my servant no

hi sharanjeet singh bains here from pehowa my rim mobile no was [protected], the uim of my no rejected on 7th of jan 2009 . when i was go to goyel communication of reliance showroom in pehowa he gave me duplicate uim and now today he said me its not open when i asked reason he said me he have no reason and he said me that the reliance service is totally bad so your uim is not working and not swap on other uim and my next complaint is that goyel communication gave me a new connection of reliance in gsm sim and in this sim as i know company scheme is that i ll get 10 rs everyday but i check here is nothing in my servent sim and today when i called to costumer care no [protected] he said me u can call on costumer care *333 but this is a very busy way so tell me what can i do so i can say please give solution to me otherwise i will go to consumer court against goyel communication and against reliance communication both